Terms of service
Welcome to Lunelle Beauty.
These Terms of Service govern your access to and use of our website, https://LunelleBeauty.site, and your purchase of products offered through our online store.
By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service, subject to any rights that cannot be waived under applicable law.
Please read these terms carefully before using our services.
1. General Information
This website is operated by Lunelle Beauty.
Throughout these Terms of Service, the words "we," "us," and "our" refer to Lunelle Beauty.
The terms "you," "your," and "customer" refer to individuals accessing our website or purchasing products.
We reserve the right to update our website, product offerings, and these terms when reasonably necessary.
2. Eligibility and Website Use
By using this website, you confirm that you are legally capable of entering into a binding agreement or have the necessary permission from a parent or legal guardian.
You agree to use our website only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful activities.
Submit false or misleading order information.
Attempt to interfere with website security.
Introduce malicious software or harmful code.
Access restricted website systems without authorization.
Copy or commercially exploit protected website content without permission.
We may restrict access or cancel orders where fraudulent or unlawful activity is reasonably suspected.
3. Products and Descriptions
Lunelle Beauty offers beauty and personal care accessories, including makeup brush sets, heatless hair styling tools, beauty organizers, and body care products.
We aim to provide accurate product descriptions, photographs, and specifications.
However, minor differences in color appearance may occur due to device displays, lighting, and photography.
Product availability may change without prior notice.
We reserve the right to correct genuine errors in product descriptions, availability, and pricing, subject to applicable consumer protection laws.
4. Prices and Payments
Product prices are displayed on our website in the currency indicated at checkout.
Payment must be completed using one of the payment methods available during checkout.
By submitting an order, you authorize the applicable payment provider to process the transaction.
We do not guarantee that every payment method will be available in every country.
Any applicable taxes, duties, or additional charges will be disclosed where required by law.
5. Order Acceptance
After placing an order, you may receive an automated order confirmation.
An automated confirmation acknowledges receipt of your order but does not necessarily mean the order has been accepted.
We may review orders for payment authorization, product availability, and potential fraud.
If we cannot fulfill an order, we will notify you and arrange a refund of any payment collected for the unfulfilled portion.
6. Shipping and Delivery
Lunelle Beauty offers free standard shipping worldwide.
Our estimated delivery timeframe is 7–10 days.
Delivery estimates are not guaranteed arrival dates.
Actual delivery times may be affected by carrier operations, customs inspections, weather conditions, public holidays, destination restrictions, or other circumstances outside our reasonable control.
Please refer to our Shipping Policy for further details.
Nothing in this section limits your statutory rights regarding delayed or undelivered goods.
7. Returns and Refunds
We offer free returns for eligible items requested within 30 days of delivery.
Returned products must meet the conditions described in our Return & Refund Policy.
Refunds are generally issued to the original payment method after approval.
For full information, please review our Return & Refund Policy.
8. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
We use customer information to process orders, communicate about purchases, provide customer service, and operate our store in accordance with applicable privacy laws.
Please review our Privacy Policy to understand how personal information is collected, used, and protected.
9. Intellectual Property
Unless otherwise stated, the website's original content, design, text, graphics, and other protected materials are owned by Lunelle Beauty or used under appropriate authorization.
You may not reproduce, distribute, modify, or commercially exploit protected content without the permission of the relevant rights holder.
Third-party trademarks and product names remain the property of their respective owners.
10. Third-Party Services
Our website may use third-party providers for payment processing, website hosting, analytics, order fulfillment, and shipping.
These services may be subject to their own terms and privacy policies.
We are not responsible for the independent content or practices of unrelated third-party websites.
However, using third-party providers does not remove our legal responsibilities to customers.
11. Prohibited Activities
You agree not to use the website to:
Violate applicable laws or regulations.
Infringe intellectual property rights.
Harass, threaten, or abuse others.
Transmit malware or harmful software.
Collect personal information without authorization.
Misrepresent your identity or payment details.
Circumvent website security features.
We may take appropriate action against violations, including restricting access or reporting unlawful conduct.
12. Disclaimer
Our products are intended for their described cosmetic, grooming, organizational, or personal care purposes.
Product information is provided for general consumer guidance.
Our beauty tools and accessories are not presented as medical devices and are not intended to diagnose, treat, cure, or prevent medical conditions.
Customers should follow product instructions and discontinue use if irritation or discomfort occurs.
Nothing in these terms excludes guarantees or warranties that cannot legally be excluded.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Lunelle Beauty will not be liable for indirect or consequential losses arising solely from circumstances outside our reasonable control.
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud, willful misconduct, or other non-excludable legal obligations.
Your statutory consumer rights remain unaffected.
14. Changes to These Terms
We may update these Terms of Service to reflect changes in our operations, services, or legal obligations.
Updated terms will be published on this page with a revised effective date.
Changes will not retroactively remove rights that have already accrued under an existing purchase agreement.
15. Governing Law
These Terms of Service are governed by the applicable laws of the State of California, United States, without prejudice to mandatory consumer protections that may apply in your place of residence.
Any disputes will be handled through the legally appropriate process and jurisdiction.
16. Contact Information
For questions regarding these Terms of Service:
Lunelle Beauty
Website: https://LunelleBeauty.site
Email: support@LunelleBeauty.site
Phone: +1 (530) 543-0184
Address: 2499 Ponderosa St, South Lake Tahoe, CA, United States